Glossary

Term	Meaning
Canvas	The unit of work for one engagement: all worksheets and the dossier of one client.
Tenant	An organisation or consultancy with its own isolated environment, house style and configuration.
Worksheet	One domain within the canvas, for example Customers or IT.
Dossier	The collection of the client's source documents; the evidence base under AI generation.
Grounding	The principle that an AI claim must be traceable to a concrete passage in the dossier.
Evidence chain	The verified reference from a claim to the fragment it rests on.
Source accountability	The visible presentation of that: which file and which page this comes from.
No evidence	Explicit outcome when the dossier contains no relevant passage — instead of an invented answer.
Review gate	The fixed moment at which a person accepts, edits or rejects an AI proposal.
Archetype	A fixed angle along which a domain is described, for example customer journey or segmentation.
Issue	A problem identified on a worksheet; raw material for analysis and improvement actions.
Cluster	A group of related issues that together form one theme or pattern.
Improvement action	A proposed intervention that follows from the analysis.
Capability	Something the organisation must be able to do to make its strategy succeed.
Gap	The difference between the current and the desired maturity level of a capability.
Initiative	A bundle of improvement actions in the change portfolio that forms one change, with a decision and a rationale.
Plateau	A step on the roadmap of the change portfolio.
Change portfolio	The worksheet where improvement actions become initiatives: prioritise, feasibility, roadmap and deliver.
One-pager	A single-A4 document per worksheet or canvas, written as business text.
Reviewed	The confirmation that the consultant has reviewed the content of a report, before downloading.
Outgoing	Tab in the dossier with every downloaded report version, with version number, date and author.
Trial bench	Administration screen on which a new AI model runs alongside the current one on the same fixed set before it goes into use.
Help centre	All help for a worksheet on one page, with the option to ask a question.
Strategic theme	A guiding priority from the strategy, with success factors and KPIs.
CSF	Critical success factor: what matters most for a theme to succeed.
Report block	A typed part of a report that knows how to retrieve its own data.
Digital maturity	A measurement of how digitally mature an organisation is, on the European digital maturity framework, with the organisation's own ambition next to it. A tab of Strategy and a report of its own.
Measurement	One run through the Digital maturity questionnaire, with a score and level per topic and for the total. The owner confirms a measurement as a revision.
Level	The grouping of a score into basic, average, fairly advanced or advanced.
Information domain	An area of information the organisation works in, for example customer contact or product registration; applications, processes and key data belong to it.
Layer	The grouping of information domains into five layers: Interaction channels, Customer journey, Integration & data, Product registration and Steering & support.
Landscape	The register of applications and technology in IT, shown as a table or as a diagram of applications on their information domains in the five layers.
Owner	The role on a canvas that manages the participants. A canvas always has at least one owner.
Editor	The role on a canvas that changes the content.
Reader	The role on a canvas that reads along: everything can be read and a reviewed report downloaded. Fields are closed and the AI buttons are off.
Read-only	The state of a canvas for a reader: nothing can be changed, added or deleted, and no AI credit is used.
Participant	Someone who works on one canvas, even without being a member of the organisation. A participant only becomes a member of the canvas by accepting the invitation.
Access for support	Temporary access (24 hours, 3 days or 7 days) that the client itself gives Belita to view a canvas, as reader or editor. It expires by itself and can be withdrawn earlier.
Second factor	A six-digit code from an authenticator app, in addition to the password when signing in. The platform administrator switches it on per organisation, for administrators or for all users.
Platform administrator	The administrator of the platform itself (Belita): organisations, settings and budgets, without access to the content of a canvas.
AI budget	An organisation's allowance of AI use. When it is used up, a message says so in the language of the canvas.
New version	A newer edition of a document in the dossier. The AI uses only the newest one; the older ones are kept.
Example canvas	A fully filled-in canvas (Meerdijk) with ready-made reports, in the language of the organisation.
What's new	Page in the account menu with what changed, with a switch for the news email.
Intake	The agreements up front: what the engagement is, with an engagement confirmation you can share.
Investment readiness scan	The workspace as an investment readiness scan: can the organisation carry the growth plan.
Administrator	Role in an organisation that manages members, house style, language and AI budget. The other organisation role is member.
Extract, generate, improve	The three actions of the AI: pulling from the dossier, writing with dossier, worksheet and general knowledge, and sharpening text that is already there.
Confirm	Recording a measurement or model as the definitive state, as a revision.
Row-level security	Authorisation in the database itself: rows you may not see are not delivered.
Test environment	The environment in which every change is proven before production receives it.